What Happens At Your In-Home Shutter Consultation

Stefano Diotaiuti

To help you choose the appropriate window treatments for your windows, some companies, like Sunburst, send out a rep for an in-home consultation. By taking the treatments to your home, we can present how different window treatments would match up to your windows. Now you can make an informed decision by understanding how each window treatment looks in your own room.

But what exactly happens during an in-home consultation? And how can bringing samples to your home help you better choose the perfect window treatment? Sunburst is a leader in these in-home consultations, and here’s what you will experience at your visit.

Detailing A Typical In-Home Shutters Consultation

A couple choosing between samples of window treatments.

Begin by arranging an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make sure to show you different options related to your preferred treatment. We will also show additional treatments, so you can feel confident that your windows match your ideal.

During the actual appointment, we’ll sit down and discuss what you need in a window treatment. We’ll look at your lighting, privacy, and energy efficiency preferences, and we’ll pay special attention to hard-to-reach or specialty-shaped windows. Your consultant will also inquire about how your windows are used and what aesthetic you are trying to accomplish. We want to fulfill your final vision, so the more you tell us about your needs, the better.

We might show you many different products until we uncover the correct window treatment for the room. Most clients need to look at a few different ideas, like comparing Polywood with our real-wood Ovation® shutters or finding the best stain to coordinate with the room. We’ll also find all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

After you decide on a treatment, we’ll get percise measurements of your windows. We generally measure the windows in every room in your home—even if you only plan to make a purchase for some of your windows. We perform this service because a lot of our customers want to order future shutters or blinds quickly. Finally, we will guide you through a detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van in customer's driveway. 

Signs Of A Subpar In-Home Shutter Consultation

While we are confident that Sunburst will give you an easy and enjoyable in-home consultation, there are some things you should never witness from any window treatment salesperson. After all, the quality of the consultation usually equals the quality of the product.

Above all else, your rep should be careful and professional. The rep should come to your house when promised, with all samples requested, and offer to protect your floors with shoe booties. Your consultant should always have product and company literature and pricing information.

In regards to pricing, you should always get a detailed written quote. Don’t accept a guesstimate, jotted down on a product brochure or the back of a business card. And don’t take pricing estimates without window measurement. You should always understand how much you should pay and why. If the price ever seems sketchy or unreasonable, don’t be afraid to ask for references and look up the business’ online reviews.

Sunburst’s In-Home Consultation Is The First Step To The Perfect Window Treatment

At Sunburst, we work hard to match our customers’ windows with the best window treatment. Our reps are said to be courteous, professional, and knowledgeable. And we’ll never allow any cost or quality surprises after the fact. Just call at 615-236-8530 to schedule your in-home consultation.